Civic-Shield Privacy Policy
Last Updated: October 5, 2026

Hastings 1066, LLC d/b/a Civic-Shield ("Civic-Shield," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase or participate in training, request an assessment or consultation, engage Civic-Shield for professional services, or otherwise interact with us.

By using Civic-Shield's website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect
The information we collect depends on how you interact with Civic-Shield.

Information You Provide
We may collect information you voluntarily provide, including:

Name
Email address
Telephone number
Job title
Employer or organization
Business address
Information submitted through contact or consultation forms
Information provided when requesting an assessment
Training registration and enrollment information
Responses to course assessments or knowledge checks
Communications with Civic-Shield
Information provided during professional engagements
Organizations purchasing services or training for employees may also provide information about authorized participants.

Training Information
When you participate in Civic-Shield training, we or our learning management provider may collect information such as:

Course enrollment
Course progress
Completion status
Assessment or quiz results
Training dates
Certificates of completion
Account and login information
This information may be used to administer training and document completion.

When training is purchased or sponsored by an employer or other organization, Civic-Shield may provide appropriate training records, such as enrollment, progress, assessment status, or completion information, to the organization that purchased or administers the training.

Payment Information
Payments may be processed by third-party payment processors.

Civic-Shield generally does not directly store complete credit or debit card numbers. Payment providers may collect and process payment information according to their own privacy policies and security practices.

We may receive transaction-related information such as your name, billing information, payment status, amount paid, and transaction identifier.

Automatically Collected Information
When you visit our website or use online services, certain information may be collected automatically, including:

Internet Protocol (IP) address
Browser type
Device type
Operating system
Pages visited
Referring website or source
Date and time of access
General usage and interaction information
This information may be collected through cookies, analytics technologies, server logs, or similar tools.

2. How We Use Information
Civic-Shield may use collected information to:

Provide and administer services
Create and manage training accounts
Process course enrollment
Track training progress and completion
Administer assessments and knowledge checks
Issue certificates of completion
Respond to inquiries
Schedule consultations
Prepare proposals and service agreements
Perform Preparedness Assessments
Deliver Managed Workplace Violence Prevention Program services
Process and document transactions
Communicate about purchased services or training
Provide customer support
Improve our website, training, and services
Maintain the security of our systems
Prevent fraud, misuse, or unauthorized access
Maintain business and financial records
Enforce our agreements and Terms of Service
Comply with legal obligations
Protect Civic-Shield, our clients, users, and others
We may also use information for other purposes disclosed when the information is collected or with your consent where required.

3. Workplace Violence and Preparedness Information
Certain Civic-Shield professional services may involve information concerning workplace safety, security practices, incidents, vulnerabilities, reporting procedures, emergency plans, or other potentially sensitive organizational information.

Civic-Shield will use such information for purposes reasonably related to providing the requested services and will take reasonable measures to protect information entrusted to us.

Clients should provide only information reasonably necessary for the applicable engagement.

Unless specifically agreed in writing, clients should not provide Civic-Shield with classified information, export-controlled information, medical records, Social Security numbers, financial account credentials, or other highly sensitive information not necessary for the engagement.

4. How We Share Information
Civic-Shield does not sell personal information to third parties for money.

We may disclose information in the following circumstances.

Service Providers
We may share information with companies that perform services on our behalf, including providers of:

Website hosting
Learning management systems
Payment processing
Email and business communications
Scheduling
Cloud storage
Analytics
Customer support
Accounting and business administration
These providers may access information only as appropriate to perform services for Civic-Shield and are subject to their own contractual and legal obligations.

Organizational Training Customers
If your employer or another organization purchases, sponsors, or administers your Civic-Shield training, we may provide that organization with information reasonably necessary to administer its training program.

This may include your enrollment status, course progress, completion status, assessment status, and certificate information.

Professional Advisers
Information may be disclosed to attorneys, accountants, insurers, auditors, or other professional advisers when reasonably necessary for business, legal, or risk-management purposes.

Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law, legal process, or governmental request
Protect the rights or property of Civic-Shield
Investigate fraud or misuse
Protect the safety of individuals
Respond to an emergency
Enforce our agreements
Business Transactions
If Civic-Shield is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction subject to applicable law.

5. Cookies and Analytics
Civic-Shield's website and third-party services may use cookies and similar technologies to operate the website, understand usage, maintain functionality, improve performance, and support security.

Depending on the technologies implemented on the website, these tools may collect information about your browser, device, interactions, and visits.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

If Civic-Shield implements advertising, behavioral tracking, or other technologies requiring additional disclosures or consent, this Privacy Policy and any applicable consent mechanisms should be updated accordingly.

6. Third-Party Platforms
Civic-Shield may use third-party services to provide portions of its website, training, payments, scheduling, communications, or other business functions.

When you interact directly with a third-party service, that provider may collect and process information according to its own privacy policy and terms.

Civic-Shield encourages users to review the privacy practices of third-party services they use.

7. Data Security
Civic-Shield uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission, electronic system, or data-storage method can be guaranteed to be completely secure. Civic-Shield therefore cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and should promptly notify Civic-Shield or the applicable platform provider if they believe their account has been compromised.

8. Data Retention
Civic-Shield retains information for as long as reasonably necessary to:

Provide services
Maintain training and completion records
Fulfill contractual obligations
Maintain business and financial records
Resolve disputes
Protect legal rights
Meet applicable legal or regulatory obligations
Retention periods may vary depending on the type of information and service involved.

Information maintained by third-party providers may be subject to their respective retention policies.

9. Your Privacy Choices
Depending on your location and applicable law, you may have rights concerning your personal information.

These may include the ability to request:

Access to certain personal information
Correction of inaccurate information
Deletion of certain information
Information about how personal information is used or disclosed
Other rights provided by applicable privacy law
These rights may be subject to legal exceptions, identity verification, contractual obligations, record-retention requirements, and other limitations.

Requests may be submitted using the contact information listed below.

10. Marketing Communications
If Civic-Shield sends promotional emails, recipients may unsubscribe from marketing communications using the unsubscribe mechanism provided in those communications.

Even if you opt out of marketing communications, Civic-Shield may continue sending transactional or service-related communications, including information concerning purchases, training access, appointments, account administration, or active client engagements.

11. Children's Privacy
Civic-Shield's website and online services are primarily intended for businesses, organizations, and adults and are not directed to children under 13.

Civic-Shield does not knowingly collect personal information directly from children under 13 through its general website or commercial training platform without appropriate authorization where required by law.

If we become aware that personal information has been collected from a child in circumstances requiring parental consent and appropriate consent was not obtained, we will take reasonable steps to address the information as required by applicable law.

12. Links to Other Websites
Civic-Shield's website may contain links to websites or services operated by third parties.

Civic-Shield is not responsible for the privacy practices, security, or content of third-party websites. Users should review the applicable privacy policies before providing personal information to third parties.

13. U.S.-Based Services
Civic-Shield is based in the United States.

Information may be processed and stored in the United States or other locations where Civic-Shield's service providers operate, subject to applicable law and provider practices.

14. Changes to This Privacy Policy
Civic-Shield may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

The updated Privacy Policy will be posted with a revised "Last Updated" date.

Material changes will be communicated as required by applicable law.

15. Contact Us
Questions, concerns, or requests regarding this Privacy Policy or Civic-Shield's handling of personal information may be directed to:

Hastings 1066, LLC d/b/a Civic-Shield
Jefferson Parish, Louisiana
Website: Civic-Shield.com
Email: [email protected]